By signing up for Texas Tax Lock, you agree to these terms. We've tried to write them in plain English. If something is unclear, email us at support@texastaxlock.com.
"Texas Tax Lock" is a Texas-based residential property tax protest service. Our mailing address is PO BOX 16598, Fort Worth, TX 76162. In these terms, "we," "us," and "our" refer to Texas Tax Lock. "You" refers to the person signing up for our service, and where applicable, the property owner(s) authorizing us to represent them.
We provide residential property tax protest representation in the State of Texas. Specifically, we:
We serve only residential properties in Texas counties. We do not provide legal advice, and our service is not a substitute for independent legal counsel.
To represent you, Texas law requires you to sign an Appointment of Agent form (Texas Comptroller Form 50-162). We will email you a pre-filled copy after you sign up. You agree to sign and return this form promptly. We cannot file your protest without it.
Our fees are flat per property and disclosed at signup. Fees are based on the appraised notice value of the property, with time-based pricing as the protest deadline approaches. You pay at signup.
We do not charge a contingency fee, a percentage of tax savings, or any additional fee based on the outcome of your protest. What you pay at signup is the total fee for that property's protest representation.
Payment is processed by Stripe. By signing up, you authorize us to charge the payment method you provide for the disclosed fee.
Because filing deadlines are strict and our work begins immediately upon signup, our fees are generally non-refundable once we have filed your protest. If you wish to cancel before we file, email us at support@texastaxlock.com. We will consider refund requests in good faith on a case-by-case basis.
If we determine, after reviewing your property, that there is no reasonable basis to pursue a protest, we may at our discretion refund your fee and decline representation.
Property tax protests are adversarial proceedings with an independent review authority. We cannot and do not guarantee:
We commit to professional effort and qualified representation on every case, regardless of outcome. Past results do not guarantee future results.
You agree to:
Failure to do any of the above may prevent us from successfully representing you, and does not entitle you to a refund.
Our representation covers the current year's protest for the property or properties listed at signup. Representation ends when the final assessed value is established for the applicable tax year, or when we are notified that the case is withdrawn or closed.
Representation does not cover: lawsuits against the appraisal district, property tax litigation in district court, attorney fees, homestead exemption filings, tax payment arrangements, or any matter outside the informal protest and ARB hearing process.
Either party may terminate the relationship in writing at any time. If you terminate after we have filed your protest, no refund is owed. If we terminate (for example, because of a conflict of interest or because information provided proves materially inaccurate), we will refund any unearned fees and notify the appraisal district of our withdrawal.
To the fullest extent permitted by law, our total liability for any claim arising out of or relating to this service is limited to the fees you paid us for the protest in question. We are not liable for indirect, incidental, consequential, or punitive damages, including but not limited to lost tax savings, lost profits, or loss of business opportunity.
These terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles. Any dispute arising out of or relating to this service shall be resolved in the state or federal courts located in Tarrant County, Texas, and you consent to the exclusive jurisdiction and venue of those courts.
We may update these terms from time to time. If we make material changes, we'll post the updated terms at this URL and update the "Effective" date at the top. Continued use of the service after changes constitutes acceptance of the updated terms.
Questions about these terms?
Texas Tax Lock
PO BOX 16598
Fort Worth, TX 76162
support@texastaxlock.com